Thank you for choosing us as a part of your sustainable journey. MINUS Zero Waste will accept return and refund with acceptable reasons. Please notify us within 7 days from the day when the product was delivered.
The returned goods/products will be checked. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, we reserve the right to deduct any amount from the refund. Otherwise, we will proceed with full refund. We will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 working days after the confirmation.
Please contact us at firstname.lastname@example.org or +60165609088 if you have any questions or doubts.